Thank you for shopping with Golden Aura World. We are committed to ensuring that your order is processed carefully and delivered efficiently. Please review our Shipping Policy before placing an order.
Order Processing
All orders are reviewed and processed after they are successfully placed. Our team verifies order details before preparing items for dispatch. Orders are processed on business days only, excluding weekends and public holidays.
Cash on Delivery
Golden Aura World currently accepts Cash on Delivery (COD) as the only payment method. Customers are requested to have the exact payment amount ready when receiving their order to help ensure a smooth delivery process.
Order Confirmation
Once your order is placed, you may receive an order confirmation through the contact information you provided. If additional information is required to complete your order, our customer support team may contact you before dispatch.
Delivery Address
Customers are responsible for providing a complete and accurate shipping address along with a valid contact number. Incorrect or incomplete information may result in delays or unsuccessful delivery attempts.
Delivery Attempts
Our delivery partners may make more than one attempt to deliver your package if the first attempt is unsuccessful. If delivery cannot be completed after multiple attempts due to unavailable recipients or incorrect address information, the order may be returned.
Damaged or Missing Packages
If your package arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order by emailing [email protected]. Providing photographs of the package and products will help us investigate and resolve the issue promptly.
Order Tracking and Support
If you have questions regarding your shipment or require assistance with your order, our customer support team is available to help. Please contact us at [email protected], and we will respond as quickly as possible.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
Golden Aura World
Email: [email protected]